Technical Support

Bluetooth Connection Issues

If you encounter Bluetooth connection issues, please follow these steps to diagnose and resolve the problem:

• Confirm that the printer is powered on. Bluetooth connection requires the printer to be in the powered-on state.
• Enable the Bluetooth feature on your device and ensure that the Bluetooth connection is functioning correctly. Sometimes, restarting the Bluetooth feature can resolve connection issues.
• Attempt to re-pair your device and the printer's Bluetooth connection. Follow the pairing guidelines provided for your device and the printer.

Contact Us

If you continue to experience connection issues or have other technical support needs, please get in touch with us. You can contact us using the following methods:

• Email: iosdev2023@icloud.com

Our technical support team will do their best to resolve your issues and provide assistance.

Please note that technical support information may be updated as per changes in requirements and services. Please check periodically for the latest information.